This is a great question. We don’t fix cars that either work or don’t. We make art which is to each person’s taste. We have an extensive portfolio that features most of the work we have done, and do our best to make each logo animation unique and awesome. If for some reason our work isn’t to your satisfaction, the “kill fee” for the project would be 50% of the total cost. That means that we could both walk away from the project at only half the price. If you made a full deposit, we would refund 50%; however, you wouldn’t receive the high quality video files. We think it’s fair to pay someone for the work they did while, at the same time, allowing a way out if the animation isn’t going in the direction you’d hoped.